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31% of people say they would bank with a tech giant. Should banks be worried?

What we learned at ServiceNow’s NowForum

4 creative examples of brands using chatbots for better customer experiences

6 ways chatbots are shaking up the financial services industry

7 common misconceptions about UX in banking busted

The importance of User Experience in online banking

5 ways open banking will disrupt Australian Financial Services

Congratulations, it's a girl! Sexism in Artificial Intelligence Explained.

Top technologies shaking up financial services in Australia

What is customer intimacy, and why should marketers care?

From travelling salespeople to automated agents how chatbots are transforming insurance

The smarter way to think about CRM

Creating custom CMS with Sitecore 8.2’s latest features

Rule-based versus AI-based chatbots: Which is best for your business?

Why you should approach your Digital Experience Platform strategy from a DevOps perspective

What the new features in Sitecore 8.2 mean for product owners

Everything you need to know about managing an agile development team

How Sitecore 8.2.x helps you get to market faster

Best practices for migrating to Sitecore 8.2.x

How chatbots are revolutionising customer service